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By purchasing a Guest Book, you agree to abide by the terms and conditions set out below.
Your satisfaction is important to us, please address any questions you may have regarding the details of ordering a guest book before purchasing.
We have compiled a set of Q&A which covers general information about our guest books. If you have any further questions, we encourage you to email us at anytime for your specific requirements at info@beckoningdesigns.com.au
How we recommend using the guest book.
A guest book should be viewed as more than just a sign in and comments book. Particularly for weddings and special occasions, the bride and groom often can't take in everything that was said and done throughout the day and night.
We encourage the guest book to be used as a way to narrate the days events from the guest's view. So if you can, have the guest write about the ceremony, the reception, and the little details in between, such as; what the guests on each table talked about, how they viewed the couple, what they loved about the day, whilst still encouraging guests to write their message to the couple etc.
For the bride and groom, the guest book becomes a beautiful story of the day from so many perspectives and something the newlyweds can enjoy reading and talking about after the big day.
Guest Books FAQ
How long will it take to complete my guest book?
Each of our Guest Books are hand made to order.
Due to the intricate process of handcrafting each guest book, we require a minimum of 3-4 weeks notice to produce them. Completed guest books are generally delivered 1 week prior to your required day by Registered Australian Post. Therefore, please allow at least 3 weeks notice, to ensure your guest book arrives by your required date.
Why does it take so long to complete a guest book?
Each guest book is hand made from scratch. We employ specific bookbinding techniques to ensure that your guest book is of the highest quality both in its form AND function. Once the guest book has been made, it must also spend time resting to allow the full function of the book to be utilised. For optimal results the completed book should rest for up to a week.
What if I require a guest book under 3-4 weeks?
This is a possible option . If you'd like it at short notice, we require absolute minimum 2 weeks before your wedding date. Our guest books can be made quicker if you opt for no cover inscription and no front page inscriptions.
Does a guest book ever require more than 4 weeks?
We absolutely advise a min 4 weeks to produce your book. The main reason it may take longer is communication between client and our design service. Because we need to confirm every step of the design of your guest book with you, if there are delays in the client getting back to us, this slows down the process of completing your guest book, as we do not proceed until everything has been confirmed. We will notify you of this at the beginning and during the process. Our aim is to complete guest books within the time frame we allow and where possible even earlier. To avoid delays we need confirmation of your guest book design as early as possible.
Ordering Guest Books in Peak Periods
Our peak period runs from September - March, we therefore require more notice to prepare your guest book.
Clients are encouraged to order their guest books for wedding and special occasions, particularly during our peak season at least four weeks in advance, to ensure it arrives on time.
How can I track the progress of my guest book?
We email you frequently to ensure that you are well informed of the status of your guest book.
Standard emails we will send during the construction of your guest book include:
- confirmation of your initial order
- confirmation of the inscription and font details
- confirmation of your guest book as completed with a picture included
- confirmation of delivery address
- confirmation of guest book dispatched
- follow up email to ensure your guest book was received
At any given time, you are welcome to email us and inquire the status of your order.
What if I change my mind?
We can begin the construction of your guest book within 24 hours of receiving your order. Within that time, we will confirm your order. If we do not hear from you within this 24 hour period, then we assume that we have authority to proceed. Therefore any changes made to the design after this initial period can go ahead, however if we have already commenced your order, you may incur charges to cover the cost of time and materials used.
Changes to the inscription can be made right up to the confirmation of your inscription and font details. Changes cannot be made after confirmation and once inscription has been started.
Personalised guest books are non-refundable.
How can the guest books be used?
There are many ways that our guest books can be used. Some include:
- weddings, b&b visitors books, 21st birthday, milestones, eg, 30th, 40th etc, bon voyage, farewells, seminars, conferences and other professional events, sign-in books in offices/department buildings, reception venues etc
- house-warming and as a house guest book.
How is my guest book delivered?
All guest books are delivered via Australian Registered Post.
This ensures that your guest book arrives at your chosen destination safely.
Can I choose an alternative design from your website?
Our guest book selection is exclusive, however, if you would like to have your guest book made from another design you see on our website, we can discuss this option with you. It may be subject to conditions and is best if contact is made so we can discuss your individual requirements.
What will the inside pages look like?
If you choose lined pages, suitable for a wedding. The page will have 2 columns; Guest & Message.
For a B&B/Visitor layout, it will have 3 columns; Date, Guest/Location & Message
Blank layouts are just that. No lines or borders, for complete freedom.
Whatever font you choose from the selection provided will be the font used on the inside.
How much space do I have for my Personalised Inscription?
There are two sizes for cover inscriptions:
Centre space is 10cm x 5cm
Bottom Right space is 7cm x 3.5 cm
The space that is available for your personalised inscription, depends on the font you have chosen and also what you'd like to have inscribed.We allow a maximum of 2 lines to work in with the overall space and presentation of the guest book.
We do recommend that clients use the 2 lines available.
Font Selection
We currently have 30 fonts to choose from. If there is a font that you would like to use to match your invitations for example, please contact us with the name of the font and we will check to see if we have it on our files. Please note that some fonts are copyrighted and therefore not available for public use. Graphic designers etc can restrict the release of some fonts. We can only use fonts which are free for public use. We will not accept fonts which require a fee to use, unless the client pays for the font in full and sends us the files which is acceptable for Windows and not Macs.
Some fonts require more space than others, so each font will be individually assessed for it's suitability for your guest book.
If you require further information about the use of a specific fonts please contact us.
Disclaimer - Personalised Guest Books
Important information, please read carefully
When ordering a personalised guest book, we do everything we can to ensure the details of your order are correct. This includes and is not limited to, the spelling of the inscription and the chosen font. As we send a confirmation of your order, it is the responsibility of the customer to ensure the details on the confirmation order are correct. If there is any information that is not correct at the time of confirmation, we need to be notified immediately and a new confirmation will be sent out. We cannot be held responsible for errors which were not foreseen by the customer in the confirmation email. If such an incident does occur, a replacement can be done at the expense of the customer. If you believe we have made an error, email us or call us before sending anything back. In your email, please refer to your order number and describe the nature of the problem. We will never ask you to pay for our mistake, and we appreciate the opportunity to correct errors if they occur.
Our goal is your satisfaction and we strive to solve problems as quickly and conveniently as possible for you.
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